SEP was established according to Law No. 13 of 29 March 2012, and is governed by the Companies Law promulgated by Legislative Decree No. 29 of 2011.
To develop the necessary infrastructure for e-payment services, and particularly to implement and operate the unified national e-payment gateway that links the banking sector with billers, fee collectors, e-commerce service providers and other stakeholders, on economic and developmental foundations.
“Madfouat” is the unified national E-payment gateway for bills and fees.
“Madfouat” provides information and e-payment services for bills (electricity, water, telephone, ...) and fees (transport directorates, local administration, traffic violations, citizen service centers, ...) through channels provided by the operating banks linked to the gateway.
To subscribe to the electronic payment service a bank account is required with a username and password at one of the operating banks linked to the company’s gateway which will facilitate the opening of the needed bank accounts Inquiry and payment of bills would then be according to the following steps:
- Accessing the bank’s website or its mobile application.
- Entering the account number or user-name in addition to the password for the account.
- Choosing e-payment services.
- Choosing the service provider (biller).
- Entering the identification number for the bill to be paid.
- Inquiring about the amount due.
- Requesting and confirming the payment operation.
- Obtaining a notification of the transaction details through a text message on the mobile phone.
All channels available at operating banks linked to “Madfouat” (mobile phone apps, Internet banking, ...).
- Possibility of making payments independently of time and place;
- Reduced costs and savings in effort and time;
- Reducing service interruption due to late payment;
- High reliability and safety.
- Reducing cash transations.
- Bill presentment and payment in one place.
- Decrease in capital expenditure due to lower infrastructure spending
- Decrease in operating expenses (human resources, paper, electricity, etc.)
- Dealing with a single point of contact instead of establishing a separate points of contact with each bank separately
- Lower costs for reconciliation and settlement procedures.
- Maintaining confidentiality and privacy of citizens’ data by linking to a highly reliable gateway.
- Reducing the cost of collection, reconciliation and remedial of invoices.
- One point of contact instead of linking to each biller.
- Reducing direct dealing with billing sectors and providing better/developed customer services.
- Reducing customer service representatives and bank employees needed for bill payment and their reconciliation.
- Provide a centralized gateway for electronically viewing and paying bills, fees, taxes, etc.
- Facilitate and expedite the process of paying bills and fees through operating bank channels.